Refund Policy

Why sales are final

Our products are digital files delivered instantly. The moment you receive access, you have the full pack — it can’t be “returned.” For that reason we don’t offer refunds for change of mind, accidental purchases, or for buying a pack that isn’t compatible with software you don’t own (each product page lists exactly what it works with — please check before buying).

When we do refund you — in full

If a pack isn’t what we advertised, you get 100% of your money back. That covers:

• ✓Content is missing or materially different from what the product page describes.
• ✓The files are in the wrong format, corrupted, or won't open.
• ✓You can't download or access the files you paid for.
• ✓You were charged twice for the same order.

How to claim

Email the.jackeditor@gmail.com within 7 days of your purchase with your order number and what went wrong (a screenshot helps). If it qualifies under the section above, we approve it right away — no forms, no runaround.

How refunds are issued

Whop is our merchant of record. Approved refunds are processed by Whop back to your original payment method, usually within a few business days depending on your bank.

Before you dispute a charge

If something’s wrong, please contact us first — we resolve almost everything within a day. Opening a bank chargeback before reaching out just slows down the fix for a problem we’re happy to solve.